Cracked screen, lines across the picture, a battery that's done in an hour or has started to swell. Send me the model number and I'll quote for the right part.
These are the two faults that make people think about throwing a laptop away. The screen gets cracked in a bag or knocked off the arm of the sofa, or the battery fades until the laptop can't leave the charger. Both are usually fixable, and fixing them costs a lot less than a new laptop.
The catch is that both parts are specific to your machine. There's no such thing as a standard laptop screen or a standard laptop battery, so every job starts with the exact model number, and sometimes the part number off the old screen or battery as well.
Cracked glass, ink-blot patches, or lines across the picture after a knock. The panel gets replaced and the rest of the laptop is left alone.
Not always the panel. A loose display cable or a worn hinge pinching it can do the same thing, and that's a cheaper fix. I check before ordering a screen.
Touch panels and 2-in-1 laptops, where the glass and display are bonded together. Dearer parts, but often still worth doing.
For batteries that die quickly, drop from 40% to nothing, or won't charge past a certain point.
Trackpad lifting or the case bulging means the battery is swelling. Stop using it and get it looked at. There's more on this below.
Could be the battery, the charger or the charging port. I test which it is before replacing anything.
Two laptops that look identical can need different screens. Manufacturers change panels partway through a model's life, so one model number can ship with three or four different displays: touch or non-touch, HD or full HD, a 30-pin or 40-pin connector. Order by screen size alone and there's a fair chance it won't fit, or it'll fit and look wrong.
So I find out which panel is actually in your laptop, from the model and serial number or the label on the back of the old screen, and order that one. It's the main reason a screen job takes one to three days rather than an hour. You get the right part, not the nearest one.
If the screen itself is fine but the picture flickers or cuts out when you move the lid, it's often the display cable or the hinges. I check that first. It's cheaper to fix, and there's no point fitting a new screen to a laptop with a damaged cable.
Laptop batteries wear out. They're rated for a few hundred charge cycles, and after three or four years of daily use it's normal for one to hold half of what it did when new. Windows can tell you how worn yours is, and my laptop battery health guide shows you how to check.
A swollen battery is the one to take seriously. Lithium batteries can swell as they fail, and you'll notice it as the trackpad lifting, the keyboard bowing, or the base rocking on a flat table. Stop using it, don't charge it, and don't try to press the case back together. A swollen cell that gets punctured can catch fire. Get it to me and I'll take the battery out safely and make sure it goes for proper recycling.
If the laptop is also slow, it's worth doing an SSD upgrade at the same time. The case is already open, and a new battery plus an SSD can give an older laptop a good few more years.
Screen and battery prices depend on the model and change month to month, so I quote per laptop rather than publish a list. Send me the model number and what's wrong, and you'll get an estimate by message or over the phone.
The estimate covers the part and the fitting. If I find something else once it's open, like a damaged cable or a loose charging port, I tell you and give you the new price before doing anything more. Nothing extra happens without a yes from you.
It depends on the laptop. A basic HD screen for an older Acer or HP is a fraction of the price of a touch screen for a premium Dell or Lenovo, and battery prices vary in the same way. Send me the model number (it's on a label underneath) and I'll come back with an estimate covering the part and the fitting.
Screens and batteries are specific to each model, so the part is usually ordered for your laptop. Once it's here, fitting is often done the same day. One to three days start to finish is typical.
If the picture's still fine and the crack isn't spreading, you can plug it into a monitor or carry on carefully for a while. Cracks tend to grow, though, and loose glass can catch on fingers. Get a quote early so you're not caught out.
If the rest of the laptop still does what you need, usually yes. A battery is one of the cheaper laptop repairs. If the laptop is also slow, pair it with an SSD upgrade and you've dealt with the two things that usually finish laptops off.
Yes. MacBooks are their own category, with different parts and different prices, so have a look at my Mac repair page or just send me the model and I'll take it from there.
Send me the laptop's model number on WhatsApp, or give me a ring, and I'll find the right part.
★★★★★"Can't recommend highly enough. Customer service is superb and he fixed my laptop when I thought it was ready for the bin. I'm a professional photographer, YouTuber, video editor. No2 it's like I just bought it from the shop not missing a beat. Fantastic service from start to finish."
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★★★★★"I cant fault this guy. Fit me in speedily and resolved the issue. Had another issue once I got home and he did fixed that too. Would defo use again."
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