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What to Do Before Giving Away or Selling Your Old PC

6 min read

Getting rid of an old PC? Whether you're selling it, giving it to a family member, or dropping it at the tip — you need to wipe it first. I've lost count of the number of second-hand machines I've been asked to set up that still had the previous owner's photos, emails, saved passwords, and bank details sitting right there on the desktop.

It takes about 30 minutes to do properly. Here's exactly what to do, step by step.

1. Back Up Everything You Want to Keep

Before you wipe anything, make sure your files are safe somewhere else. Once you reset the PC, everything on it is gone.

Check these locations — they're where most people's important stuff lives:

Copy everything to an external hard drive, USB stick, or a cloud service like OneDrive or Google Drive. If you're not sure how much space you need, right-click your user folder (C:\Users\YourName) and check the size.

Selling a laptop? Check the battery health before you list it — a laptop with a knackered battery is worth a lot less. Here's how to check battery health for free.

2. Sign Out of Everything

This is the step most people skip, and it's the most important one for your security. Your browser has all your passwords saved. Your email is logged in. Your cloud storage is syncing. If someone turns on this PC, they have access to everything.

Sign out of these before you reset:

Don't forget email. If your Outlook or Gmail is logged in on this machine, anyone who turns it on can read your emails, reset your passwords for other services, and access almost anything tied to that email address. Sign out properly.

3. Deauthorise Software Licences

Some software only lets you install it on a limited number of devices. If you don't deauthorise the old PC, you're wasting one of your activations.

4. Reset the PC — The Right Way

This is the main event. Windows has a built-in reset tool that wipes your files and reinstalls the operating system. But you need to choose the right options — a basic reset isn't enough if you're giving the PC to someone you don't know.

Go to Settings → System → Recovery and click Reset this PC.

Step 1: Choose "Remove everything"

Reset this PC
Choose an option
Keep my files
Removes apps and settings, but keeps your personal files.
Remove everything
Removes all of your personal files, apps, and settings.

Choose "Remove everything". The "Keep my files" option is for when you're fixing your own PC — not for giving it away.

Step 2: Choose "Local reinstall"

You'll be asked how to reinstall Windows. Local reinstall is faster and works without an internet connection — it uses the Windows files already on the machine. Cloud download takes longer but gives you a completely fresh copy of Windows, which can be useful if the PC has been playing up.

Step 3: Clean the drive

This is the critical step. When you get to the additional settings screen, click "Change settings" and turn on "Clean data".

Additional settings

Clean data?

No — quick, but less secure
Yes — takes longer, but makes files harder to recover

This overwrites your data so it's much harder for anyone to recover your files using data recovery tools. This can take several hours.

Without "Clean data", your files are deleted but not actually overwritten — someone with free recovery software could get them back. With it turned on, Windows overwrites the data so it's much harder to recover. It takes longer (a couple of hours instead of 30 minutes), but it's worth it if the PC is going to a stranger.

Giving it to a family member? You can skip the "Clean data" step if you trust the person. The basic reset with "Remove everything" is fine — it removes all your files and accounts. The clean option is mainly for when you're selling to someone you don't know.

5. What About the Hard Drive?

For most people, the Windows reset with "Clean data" is more than enough. But if the PC had genuinely sensitive data on it — business records, financial documents, medical information — and you want absolute certainty, you have two options:

For SSDs specifically, the Windows "Clean data" reset is genuinely effective — SSDs handle data differently to traditional hard drives, and the built-in reset does a good job. Don't worry about needing third-party tools for an SSD.

6. Don't Forget These

Before the PC leaves your hands, a final checklist:

Mac? Different Process

If you're getting rid of a Mac rather than a Windows PC, the process is different:

  1. Sign out of iCloud — System Settings → Apple ID → Sign Out. This is the most important step — it removes Activation Lock so the next person can actually use the Mac
  2. Sign out of iMessage — open Messages, go to Settings → iMessage → Sign Out
  3. Erase and reinstall — on Apple Silicon or T2 Macs, go to System Settings → General → Transfer or Reset → Erase All Content and Settings. On older Macs, boot into Recovery (Cmd+R) and use Disk Utility to erase the drive, then reinstall macOS
Don't skip the iCloud sign-out on a Mac. If you erase a Mac without signing out of iCloud first, Activation Lock stays on. The next person won't be able to set it up without your Apple ID password — effectively bricking it for them.

Want me to wipe it for you?

If you're in St Helens or the surrounding areas and you'd rather have someone do this properly for you — back up your files, wipe the machine, and make sure nothing's left behind — get in touch.