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UK Scam Alerts — August 2026

10 min read

Three separate scam campaigns hit UK phones and inboxes this month. Fake energy rebate texts turned up ahead of October's price cap announcement, HMRC refund scams moved from email to WhatsApp, and Action Fraud logged over 6,000 reports about TV Licensing phishing in a fortnight. Here's what each one looks like and what to do about it.

9 August — Fake TV Licensing emails and the Nationwide Fairer Share con

Action Fraud received 6,307 reports about fake TV Licensing emails in the space of two weeks. Which? flagged the wave on 4 August, and a second one three days later aimed at Nationwide members. Both scams bolt a payment page onto the end of something real and true.

Email scam

1. The fake TV Licensing email

The subject lines vary. Some say your licence expires today. Some say there's a problem with your payment. Some go the other way and tell you you're owed a refund, which catches people who'd never fall for a threat but will happily click for money back.

Click through and you land on a copy of the TV Licensing site that wants your name, date of birth, address, account number, sort code, card number and CVV. That is not a payment form. That is a shopping list.

The tell is the greeting. Genuine TV Licensing emails include your name and part of your postcode, because they have both on file. Scam emails have neither, because all the sender bought was your email address. If the email opens with something generic and never once uses your name, close it.

Real emails come from donotreply@tvlicensing.co.uk or donotreply@spp.tvlicensing.co.uk. Tap the sender name on your phone to see the actual address behind it, not the display name, which anyone can set to anything. The standard colour licence is £180 a year for 2026-27, so a demand for some odd figure you don't recognise is worth a second look on its own. The Star covered the warning in more detail.

If you're genuinely unsure, sign in to your TV Licensing account by typing the address in yourself. Your licence status is right there. It takes thirty seconds and it settles it.

Email and phone scam

2. The Nationwide "Fairer Share" payment scam

Nationwide paid £100 to over four million eligible members this year. It was in the papers, people talked about it, and plenty of members are still not sure whether they got theirs. Perfect conditions for a scam.

So the emails have started. Claim your Fairer Share Payment. Confirm your details to release your payment. Verify your account before the deadline. All of it fake, all of it pointing at a page that wants your banking login or card details.

There is no application process for the real thing. Nationwide works out who qualifies and pays the money into the account. No form, no claim, no confirmation step, no deadline. Any message asking you to do something to receive it is a scam, full stop. You don't need to check anything else about the email. That one fact is enough.

There's a phone version too, with someone claiming to be from Nationwide's fraud team. If you're on a call and it feels off, open the Nationwide app while still on the line. The Call Checker tile tells you whether you are actually speaking to Nationwide. If it says you're not, hang up mid-sentence. You owe a scammer nothing, least of all politeness.

Nationwide's own guidance on this is at nationwide.co.uk, and Which? has been tracking both waves on its scam alerts page.

6 August — HMRC Self Assessment refund scams, now on WhatsApp

HMRC posted a scam alert on 2 August. Reports are up of fake emails telling people they're due a Self Assessment tax refund, and a newer version is arriving as direct WhatsApp messages. August is when people start pulling paperwork together for the 2024-25 return, so the timing is not an accident.

Email scam

3. The fake HMRC refund email

It arrives looking right. HMRC green, the crown logo, the same slightly stiff wording the real letters use. Usually it mentions an overpayment on your 2024 to 2025 Self Assessment, or a credit sitting on your record waiting to be released.

Then the deadline. Claim within 24 hours. Respond before the refund expires. That pressure is the whole trick, because it stops you doing the one thing that ends the scam instantly, which is checking.

Click the link and you land on a copy of the HMRC sign-in page, or a claim form wanting your name, address, date of birth and bank account details so the refund can be paid in. There is no refund. What you've handed over is enough to take money out rather than put it in.

HMRC will never email you about a refund with a deadline attached. If you are genuinely owed money it sits in your HMRC account, and it will still be there next week. Log in yourself at tax.service.gov.uk or open the HMRC app and look. Type the address in rather than clicking through from anything.

Forward the email to phishing@hmrc.gov.uk and delete it. HMRC's guidance on genuine contacts lists what real messages from them do and don't do. Worth a bookmark.

WhatsApp scam

4. WhatsApp messages pretending to be from HMRC

This version catches people who have already learned to be careful with email.

HMRC does use WhatsApp, which is exactly what makes it work. It's a broadcast channel: general reminders about deadlines and forms, sent one way, to everyone who signed up. Nobody at the other end reads replies, and nothing about your personal tax account ever goes through it.

The scam version turns up as a direct message. There's a penalty on your account, or a refund waiting, and there's either a link or a number to ring. Ring the number and you get someone patient and helpful who talks you through handing over your details.

HMRC will never send you a direct WhatsApp message about your tax account. Not about a penalty, not about a refund, not to confirm your details. If it's a one-to-one chat, it isn't HMRC.

Screenshot it, forward the screenshot to phishing@hmrc.gov.uk, report the contact inside WhatsApp, then delete the chat.

3 August — Fake energy rebate texts and bogus app ads

The Ofgem price cap for October gets announced at the end of this month. Without fail, scammers start sending fake rebate texts and emails before the news lands. Action Fraud has an active alert for this specific scam. Separately, Which? reported a new social media scam on 29 July where ads look like standard app promotions but deliver something else entirely.

Email / text scam

5. The fake Ofgem energy rebate

Comes as a text or email. The subject line on the emails is typically "Claim your bill rebate now," and that exact wording turned up in 752 reports to Action Fraud in just four days during a previous price cap cycle. The message says you're eligible for a payment, usually between £200 and £500, tied to the change in energy prices. It uses Ofgem's name, logo, and official colours. The deadline is tight: 24 hours, or before the end of the week.

Click the link and you land on a fake website asking for your bank details to pay the rebate in. Some versions ask you to set up a direct debit. Either way, there's no rebate.

Ofgem does not contact individual customers. Not by text, not by email, not ever. Any genuine energy support payment comes through your supplier automatically. There is nothing to apply for, no form to fill in, and no bank details required to receive it. A countdown or deadline in a rebate message is always a pressure tactic.

If you get one: forward the text to 7726 or the email to report@phishing.gov.uk, then delete it.

Social media scam

6. Fake app ads leading to unlicensed casinos

Which? flagged this one at the end of July. Ads are running on Facebook and Instagram that look identical to standard app promotions for apps people already recognise and trust: Google Authenticator, Disney+, Duolingo, Airbnb. Tap through and you end up at an unlicensed online casino, not a legitimate app.

The problem isn't just losing money on a dodgy bet. The casino behind these ads is not registered with the Gambling Commission. That means UK consumer protections don't apply. If you deposit money, there is no regulated route to recovering it.

The sign something's wrong: the ad routes you somewhere other than the official app stores. Genuine apps are always installed through Google Play or the Apple App Store. If a social media ad is pointing you to install from a website or a third-party link, stop.

When in doubt, open your phone's app store and search for the app directly. Skip the ad entirely.

One rule that stops almost every scam: if someone contacts you and asks you to act urgently (move money, click a link, install software, read out a code), it's nearly always a scam. Genuine organisations don't work that way. Hang up, close the email, and contact the real company using a number from their official website or your paperwork.

If it's already happened

If you've clicked something you shouldn't have, installed software on your PC, or given out bank details:

  1. Call your bank right now. The number on the back of your card. Don't wait. Most UK banks have 24/7 fraud lines.
  2. Change your passwords. Email first, because that's usually the one attackers use to reset everything else.
  3. Run a full scan with Windows Defender or your antivirus. See my post on whether you actually need antivirus for what I recommend.
  4. If you installed "support software" (AnyDesk, TeamViewer, something they walked you through), that's a remote-access tool. Get the PC looked at. Anything on it could have been copied or changed while they had access.

How to Report Scams

Reporting is worth the two minutes it takes. The scam filters on mobile networks and the NCSC's Suspicious Email Reporting Service both work off volume. The more people report, the faster the fraud gets shut down.

I've written separately about keeping your PC safe for online banking and how to tell real virus warnings from fake ones, both worth a read if this stuff worries you.

If a scammer has already had remote access to your machine, get it checked. I handle virus and malware removal in St Helens and can make sure nothing nasty got left behind.

Mark — Your Local Computer Guy
Mark

Mark has been fixing computers since the late '90s and went self-employed in 2008. Based in St Helens since 2013, he works evenings and weekends from his home in Laffak — friendly, affordable repairs for PCs, laptops, and Macs. See reviews on Google

Think you've been scammed? Or had someone on your PC?

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